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🏨 Hotels & resorts

Reservation to GST invoice — the front desk, folios and housekeeping in one board.

GrandStay is a property management system for hotels and resorts. Reservations carry meal plans and booking sources, check-in assigns a clean room, every stay has a folio for room service and extras, check-out settles a printable GST invoice, and housekeeping sees which rooms need cleaning.

▶ View live demo UI Talk to us about a rollout
7Modules incl. tape-chart calendar
UPIQR & split payments at check-out
GSTSAC-coded tax invoice, CGST / SGST
RevPARNight audit & channel reports
GrandStay — Hotel Management CRM dashboard

Why hotels & resorts lose time and money today

GrandStay was designed against the five problems we hear most often — and answers each one.

❌ The pain today

  • Overbooking happens. Room types are sold beyond inventory because availability isn't checked.
  • Extras go unbilled. Room service and laundry are noted on paper and missed at check-out.
  • Housekeeping is a phone call. Which rooms are ready to sell is unknown until someone walks the floor.
  • Channel performance is a mystery. MakeMyTrip vs Booking.com vs direct is reconciled from statements.
  • Invoices aren't compliant. GST breakup is done by hand at the end of the month.

✅ How GrandStay answers it

  • Reservations with rules. EP / CP / MAP plans, channel sources and an availability check that blocks overbooking.
  • Folios & POS menu. Post room service, minibar, laundry and extras from a priced item list; settle at check-out by UPI QR, card, cash or bank, with split payments.
  • GST tax invoice. A4 invoice with SAC codes per line, separate CGST / SGST, guest GSTIN, place of supply, amount in words, payment table and UPI QR.
  • Tape-chart calendar & night audit. Rooms by 14 days occupancy calendar with tap-to-book, plus a night audit that posts room nights, marks no-shows and prints a day-end report with ADR and RevPAR.
  • Housekeeping board. Vacant-clean, needs-cleaning, occupied and maintenance by floor; mark cleaned to make sellable.
  • WhatsApp & guest ID. Booking confirmations, arrival reminders and invoice summaries open WhatsApp pre-filled; photograph guest ID at check-in with a Form-C flag for foreign guests.

The workflow, step by step

Seven hand-offs, zero ambiguity about who owns the next one.

📆
ReserveGuest, dates, room type, rate plan, channel; availability checked.Front desk
🛎️
ArriveArrivals list for today; new guest added inline if needed.Front desk
🔑
Check-inAssign a vacant-clean room; upgrades allowed.Front desk
🍽️
Post chargesRoom service, laundry and extras go to the folio.F&B · desk
🧾
Check-outSettle by UPI QR / card / cash; A4 GST tax invoice printed.Front desk
🧹
HousekeepingRoom flips to needs-cleaning; mark cleaned to sell again.Housekeeping
📊
ReportOccupancy, ADR, revenue and channel mix.Manager

Business logic, end to end

The decision points that keep the day running when things don't go to plan.

New reservationplan · channelRoom type available?Blocked — sold outno overbookingConfirmedarrival listClean vacant room?Housekeeping: clean firstboard updatesCheck-inroom assignedFolio & POS chargesroom service · extrasCheck-out & settleGST tax invoiceRoom → needs cleaningsellable when cleanedyesnono
StepDecisionRule / alertExceptionDone

See it in action

Real screens from the demo — click any to open it full size, or jump straight into the live UI.

GrandStay — Front desk
Front deskOccupancy, arrivals, departures, in-house folios and housekeeping at a glance.
GrandStay — Mobile-ready
Mobile-readyFront desk on a phone for the floor manager.
GrandStay — Tape-chart calendar
Tape-chart calendarRooms by 14 days; tap an empty cell to start a booking.
GrandStay — Reservations
ReservationsRate plans, channel sources and an availability check that blocks overbooking.
GrandStay — Room board
Room boardStatus by floor; mark cleaned to make a room sellable.
GrandStay — Folios, UPI QR & GST invoices
Folios, UPI QR & GST invoicesPriced POS charges, split settlement with QR, A4 tax invoice.
GrandStay — Guest registry
Guest registryProfiles, VIP tags, preferences and history.
GrandStay — Reports & night audit
Reports & night auditOccupancy line, revenue bars, channel donuts, day-end audit.

▶ Open the live demo UI

Everything in the box

6 modules on one shared data model — an action on one page shows up on every other.

📆

Reservations

  • EP / CP / MAP rate plans
  • Channel sources
  • Availability check
🛎️

Front desk

  • Occupancy and arrivals / departures
  • In-house list
  • Inline new guest
🧾

Billing

  • Priced POS menu on folios
  • UPI QR and split payments
  • A4 GST invoice with CGST / SGST
🧹

Rooms

  • Board by floor
  • Vacant-clean / needs-cleaning / occupied / maintenance
  • Mark cleaned
👤

Guests

  • Profiles and VIP tags
  • Preferences
  • Stay and invoice history
📊

Reports & night audit

  • Occupancy, ADR, RevPAR with sparklines
  • Channel mix donuts
  • Printable day-end audit

Delivery roadmap

The demo you can open today is Phase 1. Phases 2 and 3 connect it to your data and automate the busywork.

Completed

Phase 1 · Front end & flows

  • Seven modules incl. calendar and night audit
  • UPI QR / split payments, SAC-coded GST invoice
  • WhatsApp links, guest ID capture, one-tap room board
Upcoming

Phase 3 · Integrations

  • Channel manager (OTA) sync
  • Payment gateway and card on file
  • WhatsApp confirmations

Run your property on GrandStay

Room types, rate plans, taxes and channels are configured for your hotel.

▶ Live demo Talk to us →
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